Customer authentication: most secure methods according to European consumers in 2019

Share of customer authentication methods viewed as most secure by consumers in selected European countries* in 2019

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Release date

July 2019


France, Germany, Netherlands, Spain, United Kingdom

Survey time period

March to April 2019

Number of respondents

1,000 respondents

Age group

18 years and older

Supplementary notes

* The source adds the following note regarding scope and methodology: "451 Research simultaneously conducted a custom survey of 1,000 consumers in the UK, Germany, France, Spain and the Netherlands, completing 200 surveys in each market. All respondents were above 18 years of age, had a minimum of a high school education and completed at least one purchase with an online business in the last six months."

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