As the multiplication of delivery method options and time slot displays were considered important for French consumers in 2020, their expectations regarding information on online payment options, methods and implications to be provided when ordering online have also increased. For almost 65 percent and 52 percent of the sample, e-commerce sites displaying a secure payment guarantee and a list of all possible payment methods were the most useful.
Most useful features regarding online payment options in France in 2020
Characteristic
Very useful
Quite useful
Not very useful
Not useful at all
Don't know
Guarantee of secure payment
64%
26%
4%
2%
4%
Possible payment mehods
52%
36%
5%
3%
4%
Free of charge installments payment
39%
36%
14%
7%
4%
The possibility of deferred payment after receiving a product
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OpinionWay. (September 11, 2020). Most useful features regarding online payment options in France in 2020 [Graph]. In Statista. Retrieved December 14, 2024, from https://www.statista.com/statistics/1192011/usefulness-payment-features-france/
OpinionWay. "Most useful features regarding online payment options in France in 2020." Chart. September 11, 2020. Statista. Accessed December 14, 2024. https://www.statista.com/statistics/1192011/usefulness-payment-features-france/
OpinionWay. (2020). Most useful features regarding online payment options in France in 2020. Statista. Statista Inc.. Accessed: December 14, 2024. https://www.statista.com/statistics/1192011/usefulness-payment-features-france/
OpinionWay. "Most Useful Features regarding Online Payment Options in France in 2020." Statista, Statista Inc., 11 Sep 2020, https://www.statista.com/statistics/1192011/usefulness-payment-features-france/
OpinionWay, Most useful features regarding online payment options in France in 2020 Statista, https://www.statista.com/statistics/1192011/usefulness-payment-features-france/ (last visited December 14, 2024)
Most useful features regarding online payment options in France in 2020 [Graph], OpinionWay, September 11, 2020. [Online]. Available: https://www.statista.com/statistics/1192011/usefulness-payment-features-france/