Global consumer fintech adoption rates 2015-2019, by category

Consumer adoption of fintech companies and products has grown rapidly worldwide between 2015 and 2019. As of 2019, 75 percent of consumers globally have adopted some form of money transfer and/or payment service. Insurance (insurtech) adoption has seen a significant growth from 8 percent in 2015 to almost 50 percent in 2019.

Consumer fintech adoption rates globally from 2015 to 2019, by category

Money transfer and paymentsSavings and investmentsBudgeting and financial planningInsuranceBorrowing
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Release date

August 2019



Survey time period

From February 4, 2019 to March 11, 2019

Number of respondents

27,103 digitally active adults*

Special properties

27 markets worldwide

Method of interview

Online survey

Supplementary notes

The source defines adoption rate as: "The figures show the average percentage of respondents who reported using one or more FinTech services in that category. Data for 2015 differs from that originally published in order to align to the 2017 categorization and averaging methodology"

FinTech includes money transfer and payments, budgeting and financial planning, savings and investments, borrowing and insurance.

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Statistics on "Fintech"

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