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Post-purchase internet usage after online shopping in Italy 2019

Post-purchase internet usage after online shopping in Italy in 2019

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Sources

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In cooperation with
Osservatori Digital Innovation
Release date

October 2019

Region

Italy

Survey time period

June 2019

Number of respondents

11,502 respondents

Age group

14 years and older

Special properties

eShoppers part of the Nielsen Homescan Panel

Method of interview

Questionnaire

Supplementary notes

The respondents considered for this survey were those who utilized often or sometimes Internet for the reasons listed .
The two assertions were phrased by the source as follows: "utilizzo di internet per recensire/dare dei feedback dei riscontri" and "utilizzo di internet per ricevere supporto post-vendita".

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