Customer satisfaction of coffee shops in Australia 2019 by shop

In a survey conducted in 2019, regarding the level of customer satisfaction with coffee shops in Australia, the coffee shop Michel's received the highest share of customer satisfaction, with 91 percent of customers stating that they were satisfied. Gloria Jean's and Muffin Break both had a customer satisfaction rating of 83 percent for that same year.

Share of customer satisfaction in coffee shops in Australia in 2019, by shop

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Source

Release date

November 2019

Region

Australia

Survey time period

October 2018 to September 2019

Number of respondents

3,060 respondents

Age group

14 years and older

Method of interview

Computer-assisted personal interviews (CAPI)

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