United States: top 5 shipping service providers

USPS is the most used shipping service provider in eCommerce in the United States. 63% of the shops that indicate which provider they use to ship their goods have indicated UPS (United Parcel Service) as at least one way of shipping. The calculation is based on all online merchants that can be found on eCommerceDB and mainly operate in the United States. In addition to USPS, UPS (United States Postal Service), FedEx, Click & Collect and DHL are among the top 5 shipping service providers on offer.

United Parcel Service

United Parcel Service (UPS) is one of the world's largest courier and local package delivery service provider. Headquartered in Georgia, USA, the company is also a provider of supply chain management solutions and also operates its own airline and air cargo delivery service based in Louisville, Kentucky.  UPS was founded in Seattle, Washington in 1907 bearing the name “American Messenger Company.” The company would later undergo a change of name in 1919 after it expanded its operations outside of Seattle for the first time. The company has since grown to become to become the world’s leading package-delivery-company with over 481,000 employees worldwide and revenue of over 71.8 billion U.S. dollars in 2018 alone. 

UPS Next Day Air Service was launched in 1985 for all 48 states including Puerto Rico and in 1988, UPS Airlines was launched. In 2001, UPS purchased Mail Boxes Etc., Inc and would later rebrand it as “The UPS Store” in 2003. UPS entered the heavy freight business in 2014 with UPS Supply Chain Solutions. UPS Supply Chain Solutions is currently one of the leading logistics companies in the United States. After acquiring the less-than-truckload company “Overnight Transportation” in 2005, UPS officially renamed it UPS Freight the following year. UPS’ revenue within the supply chain and freight segment amounted to 13.8 billion U.S. dollars in 2018.  In 2018, the company’s domestic packages revenue amounted to around 43.6 billion U.S. dollars. In that same year, revenue generated from international package delivery stood at around 14.4 billion U.S. dollars. UPS’s main domestic competitors include the United Postal Service (USPS) and FedEx Corporation, while some of its international competitors include, Canada Post, the Royal Mail, and Deutsche Post.

Most popular shipping service providers in the United States

Share online stores
USPS (United States Postal Service) 63%
UPS (United Postal Service)54%
FedEx 42%
Click & Collect34%
DHL 10%
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Release date

December 2019


United States

Survey time period


Supplementary notes

Base: top 500 online stores by net sales in the U.S. in 2018 for which shipping information is available.

The e-commerce market encompasses the sale of physical goods via a digital channel to a private end user (B2C). Incorporated in this definition are purchases via desktop computer (including notebooks and laptops) as well as purchases via mobile devices such as smartphones and tablets. 

The following are not included in the e-commerce market: digitally distributed services (e.g. travel tickets), online stores dedicated to digital media downloads or streams as well as online stores dedicated to B2B markets nor sales between private persons (C2C). Market volume, market growth and all monetary figures at store level refer to the annual e-commerce net sales after the deduction of returns.

For more information please visit our methodology page on ecommerceDB.com.

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Statistics on "FedEx Corporation"

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