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Customer survey on courier delivery issues in Russia in 2019

In 2019, delayed deliveries were the major inconvenience for as per one third of the customers while using courier delivery in Russia. Nearly ten percent of the respondents also reported problems with communication and address finding issues.

Problems faced by customers using courier delivery in Russia in 2019

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Sources

In cooperation with
Data Insight (RU)
Release date

March 2020

Region

Russia

Survey time period

2019

Number of respondents

908 respondents

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Statistics on "E-commerce in Russia "

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