U.S. museums utilizing digital innovation processes 2020, by organization

Is your museum using digital innovation processes?

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Release date

October 2020


United States

Survey time period


Number of respondents

406 respondents

Special properties

A total of 584 museum staff responded from 476 museums, from all 50 states and from Washington, DC, and Puerto Rico. Multiple individuals were allowed to respond from the same institution. In 58 institutions more than one staff member submitted a survey; 418 institutions had a single response from staff

Supplementary notes

The survey question was phrased by the source as follows: "Does your museum utilize innovation processes such as human-centered design, co-creation, prototyping, iteration, and user testing?"

The source specifies that data were collected through a field survey prior to the spread of COVID-19.

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