With a rising penetration of accessing the Internet through different types of modes in France, across all age groups, this graph illustrates the satisfaction of older people with the help or training received regarding the use of a smartphone, a computer or the Internet, in France in 2018. Thus, 94 percent of seniors were satisfied with this assistance, including 53 percent of them saying they were very satisfied. To a much lesser extent, six percent of seniors said they were not satisfied with the help they received.
Were you satisfied with the help you received with using a smartphone, computer or the Internet?
Profit from the additional features of your individual account
Currently, you are using a shared account. To use individual functions (e.g., mark statistics as favourites, set
statistic alerts) please log in with your personal account.
If you are an admin, please authenticate by logging in again.
Learn more about how Statista can support your business.
CSA Research. (September 26, 2018). Were you satisfied with the help you received with using a smartphone, computer or the Internet? [Graph]. In Statista. Retrieved September 01, 2024, from https://www.statista.com/statistics/1200830/satisfaction-rate-for-it-help-received-seniors-france/
CSA Research. "Were you satisfied with the help you received with using a smartphone, computer or the Internet?." Chart. September 26, 2018. Statista. Accessed September 01, 2024. https://www.statista.com/statistics/1200830/satisfaction-rate-for-it-help-received-seniors-france/
CSA Research. (2018). Were you satisfied with the help you received with using a smartphone, computer or the Internet?. Statista. Statista Inc.. Accessed: September 01, 2024. https://www.statista.com/statistics/1200830/satisfaction-rate-for-it-help-received-seniors-france/
CSA Research. "Were You Satisfied with The Help You Received with Using a Smartphone, Computer or The Internet?." Statista, Statista Inc., 26 Sep 2018, https://www.statista.com/statistics/1200830/satisfaction-rate-for-it-help-received-seniors-france/
CSA Research, Were you satisfied with the help you received with using a smartphone, computer or the Internet? Statista, https://www.statista.com/statistics/1200830/satisfaction-rate-for-it-help-received-seniors-france/ (last visited September 01, 2024)
Were you satisfied with the help you received with using a smartphone, computer or the Internet? [Graph], CSA Research, September 26, 2018. [Online]. Available: https://www.statista.com/statistics/1200830/satisfaction-rate-for-it-help-received-seniors-france/