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Omnichannel performance ranking of apparel retailers in Russia 2021

Published by A. Melkadze, Jan 27, 2023
Ostin was the leading retailer of apparel, footwear and accessories in Russia in 2021 by overall omnichannel performance, scoring 29.8 points. It was followed by H&M, which scored 28.96 points. The retailers were evaluated by such indicators as customer experience, interaction with technology, order receipt, and finance.

Ranking of major apparel, footwear and accessories retailers in Russia in 2021, by omnichannel performance (in points)

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In cooperation with
Data Insight (RU)
Release date

November 2021

Region

Russia

Survey time period

2021

Supplementary notes

The ranking is based on the largest Russian retailers engaged in online and offline sales. Retailers were assessed based on the following criteria: customer experience, interaction with technology, order receipt, and finance. For more information on the methodology please visit the website of the ranking.

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Statistics on " Footwear market in Russia "

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Statistics on Footwear market in Russia

Overview

8

Production

4

Retail and e-commerce

4

Trade

6

Companies

4

Customers

7

Further related statistics

6

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Footwear in Russia Apparel market in Russia Footwear industry in Europe
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