Deals and sales were essential for an online customer experience according to almost eight in ten Canadian online shoppers in 2020. The full availability of products was pointed out by 73 percent of respondents, while the variety of articles ranked third with 68 percent of answers.
Most important factors in online shopping experience according to Canadian consumers in 2020
Basic Account
Get to know the platform
You only have access to basic statistics.
This statistic is not included in your account.
Starter Account
The ideal entry-level account for individual users
- Instant access to 1m statistics
- Download in XLS, PDF & PNG format
- Detailed references
$229 USD $199 USD / Month *
in the first 12 months
Professional Account
Full access
Business Solutions including all features.
* Prices do not include sales tax.
Other statistics that may interest you Statistics on
About the industry
10
- Premium Statistic Online consumers interested in Buy Now, Pay Later (BNPL) in Canada 2020
- Premium Statistic Preferred shopping channels for small-ticket items in Canada 2020, by age
- Premium Statistic Value of card transactions in Russia 2015-2022, by type
- Premium Statistic Forecasted share of POS payment methods APAC 2026
- Premium Statistic Share of e-commerce payment methods APAC 2022
- Premium Statistic Forecasted share of e-commerce payment methods APAC 2026
- Premium Statistic Share of POS payment methods APAC 2022
- Premium Statistic Customer Experience Index in Poland 2022, by books, music and multimedia
- Premium Statistic Customer Experience Index in books and multimedia sector Poland 2022, by channel
- Premium Statistic Decisive factors when buying books and multimedia online in Poland 2022
About the region
10
- Premium Statistic Categories in which consumers purchase organic products regularly in Canada 2019
- Premium Statistic Canadian consumer opinion on self-checkout lanes 2018
- Premium Statistic Food and nutrition habits among consumers in Canada 2017
- Premium Statistic Consumers who use a written shopping list in Canada 2017
- Premium Statistic Grocery store sections shopped on most recent shopping trip in Canada 2017
- Basic Statistic Share of consumers who are likely to buy Canadian brands in Canada 2015, by age
- Premium Statistic Reasons for choosing a grocery store to shop at in Canada 2014
- Premium Statistic Consumers who do online research before product purchases in Canada 2013, by category
- Basic Statistic Influence of the last economic recession on shopping behavior in Canada 2013
- Premium Statistic Factors influencing the purchase of a product or service in Canada 2013, by income
Other regions
10
- Basic Statistic Payment methods used for retail purchases in the United Kingdom (UK) 2015-2016
- Premium Statistic Food purchasing preferences during the COVID-19 pandemic in Finland 2020
- Premium Statistic U.S. consumers: expected change in holiday spending 2019-2022
- Premium Statistic Interest in shopping online during Singles Day Singapore 2019
- Basic Statistic Change in consumption and travel plans due to the coronavirus in Denmark 2020, by age
- Premium Statistic Drivers of supermarket customer satisfaction Australia 2019
- Premium Statistic Information made available on social media interesting for consumers in Poland 2020
- Premium Statistic Importance of buying local produce trend in Great Britain 2005-2017
- Premium Statistic Share of French consumers who intend to shop during the summer sales 2020, by gender
- Premium Statistic Frequency of organic food purchase in India 2021
Related statistics
10
- Premium Statistic E-commerce companies strategies to increase online sales in Italy 2023
- Premium Statistic U.S. Amazon Prime Day shopper experiences 2022
- Premium Statistic Consumers making in-store purchases after online browsing in Canada 2022
- Premium Statistic Challenges with adopting B2B e-commerce among U.S. manufacturers 2020
- Premium Statistic Business benefits of investing in e-commerce in the U.S. 2020
- Premium Statistic Main reasons to further invest in e-commerce in the U.S. 2020
- Premium Statistic Challenges with manufacturer B2B e-commerce in the U.S. 2020
- Premium Statistic Products recommended to purchase online by e-shoppers in Denmark 2020
- Basic Statistic Grocery shopping habits during COVID-19 in Italy 2020
- Premium Statistic Online and store shopping types distribution in Finland 2015-2019
Further Content: You might find this interesting as well
PayBright. (January 1, 2021). Most important factors in online shopping experience according to Canadian consumers in 2020 [Graph]. In Statista. Retrieved October 03, 2023, from https://www.statista.com/statistics/1239695/online-shopping-experience-factors-canada/
PayBright. "Most important factors in online shopping experience according to Canadian consumers in 2020." Chart. January 1, 2021. Statista. Accessed October 03, 2023. https://www.statista.com/statistics/1239695/online-shopping-experience-factors-canada/
PayBright. (2021). Most important factors in online shopping experience according to Canadian consumers in 2020. Statista. Statista Inc.. Accessed: October 03, 2023. https://www.statista.com/statistics/1239695/online-shopping-experience-factors-canada/
PayBright. "Most Important Factors in Online Shopping Experience According to Canadian Consumers in 2020." Statista, Statista Inc., 1 Jan 2021, https://www.statista.com/statistics/1239695/online-shopping-experience-factors-canada/
PayBright, Most important factors in online shopping experience according to Canadian consumers in 2020 Statista, https://www.statista.com/statistics/1239695/online-shopping-experience-factors-canada/ (last visited October 03, 2023)
Most important factors in online shopping experience according to Canadian consumers in 2020 [Graph], PayBright, January 1, 2021. [Online]. Available: https://www.statista.com/statistics/1239695/online-shopping-experience-factors-canada/