Most important factors in online shopping experience in Canada 2020

Published by Daniela Coppola, Apr 23, 2022
Deals and sales were essential for an online customer experience according to almost eight in ten Canadian online shoppers in 2020. The full availability of products was pointed out by 73 percent of respondents, while the variety of articles ranked third with 68 percent of answers.

Most important factors in online shopping experience according to Canadian consumers in 2020

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Release date

2021

Region

Canada

Survey time period

October 2020

Number of respondents

2,500 respondents

Age group

18 years and older

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