Reasons consumers would purchase from foreign companies 2021
The most highly valued factor that would encourage consumers to purchase from a company in another country was a guaranteed free returns policy, according to surveyed consumers in an August 2021 survey. Up to 72 percent of respondents were willing to purchase a product from a foreign company if they could easily return products they did not want to keep. The second-most important factor was the ability to easily track orders online, with 71 percent of respondents reporting such.