Share of delivery methods used for online purchases Australia 2023, by product type

Published by Statista Research Department, Oct 16, 2023

In a 2023 conducted survey among Australian shoppers, the most frequently used delivery method for online purchases among respondents was standard delivery, with over 67 percent of respondents ordering clothing, footwear, or accessory items online opting for this delivery method. In-store click and collect, as well as express delivery were also popular delivery methods chosen by online shoppers in Australia. Download and streaming purchases proved the most popular in the insurance and travel and tourism categories.

Share of delivery methods used for online purchases in Australia in 2023, by product type

Characteristic	Same day delivery	Express delivery	Standard delivery	In-store click and collect	Other click and collect	Download/streaming
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Release date

October 2023

More information

Region

Australia

Survey time period

June 9, 2023 to June 12, 2023

Number of respondents

756*

Age group

18 years and older

Method of interview

Online survey

Supplementary notes

*1,001 Australian shoppers took part in the survey, but only 756 respondents shopped online.

Original survey question: Thinking about the products you purchased online in the last three months, what is the delivery/collection method you most frequently used for each type of product?

Multiple responses were possible.

Survey respondent gender breakdown:
Female (51%)
Male (49%)

Survey respondent age breakdown:
18-24 (13%)
25-34 (18%)
35-44 (19%)
45-54 (17%)
55-64 (15%)
65+ (17%)

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