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Change in digital shopping behavior after COVID-19 in Chile 2020-2021

Published by
Stephanie Chevalier,
Feb 17, 2022
In the second quarter of 2020, when Chile had already declared a state of exception due to the COVID-19 outbreak, around 21 percent of respondents said they would go back to shopping in physical stores once the pandemic subdued. In the third quarter of 2021, that share decreased to nine percent. Meanwhile, Chileans who stated planning to keep shopping exclusively online went from 12 percent to 20 percent.

Changes in preference for online sales channels after the COVID-19 outbreak in Chile from 2nd quarter 2020 to 3rd quarter 2021

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Sources

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CCS
Release date

October 2021

Region

Chile

Survey time period

Q2 2020 to Q3 2021

Supplementary notes

* Figures were calculated by Statista based on the information provided by the source.
The source does not specify the type of the survey, the date of the survey, nor the number of respondents.

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