Looking at the evolution in the customer base of quick commerce companies Getir, Flink, Gorillas, and Gopuff in France, around 58 percent have churned to competition (like UberEats, Deliveroo, or retailers offering Drive services) between 2022 and first quarter of 2023. Approximately 28 percent of shoppers were recurring customers to quick commerce platforms.
Evolution of quick commerce customer base in France between 2022 and 1st quarter 2023
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Comarketing-News. (April 19, 2023). Evolution of quick commerce customer base in France between 2022 and 1st quarter 2023 [Graph]. In Statista. Retrieved May 06, 2024, from https://www.statista.com/statistics/1390025/evolution-of-quick-commerce-customer-base-france/
Comarketing-News. "Evolution of quick commerce customer base in France between 2022 and 1st quarter 2023." Chart. April 19, 2023. Statista. Accessed May 06, 2024. https://www.statista.com/statistics/1390025/evolution-of-quick-commerce-customer-base-france/
Comarketing-News. (2023). Evolution of quick commerce customer base in France between 2022 and 1st quarter 2023. Statista. Statista Inc.. Accessed: May 06, 2024. https://www.statista.com/statistics/1390025/evolution-of-quick-commerce-customer-base-france/
Comarketing-News. "Evolution of Quick Commerce Customer Base in France between 2022 and 1st Quarter 2023." Statista, Statista Inc., 19 Apr 2023, https://www.statista.com/statistics/1390025/evolution-of-quick-commerce-customer-base-france/
Comarketing-News, Evolution of quick commerce customer base in France between 2022 and 1st quarter 2023 Statista, https://www.statista.com/statistics/1390025/evolution-of-quick-commerce-customer-base-france/ (last visited May 06, 2024)
Evolution of quick commerce customer base in France between 2022 and 1st quarter 2023 [Graph], Comarketing-News, April 19, 2023. [Online]. Available: https://www.statista.com/statistics/1390025/evolution-of-quick-commerce-customer-base-france/