Mobile banking usage increased between 2019 and 2024 among bank account holders in Canada, with 60 percent of all bank account holders processing banking matters via mobile banking in the first quarter of 2024. According to Statista's Consumer Insights, the share of respondents who processed banking affairs via smartphone or tablet increased from 53 percent in 2019 to 60 percent in 2024, making it the primary method to handle banking affairs in the country.
Share of bank account holders processing banking matters via mobile banking (smartphone or tablet) in Canada from 1st half of 2019 to 1st quarter of 2024
Characteristic
Share of respondents
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
Exclusive Premium Statistic
To access all Premium Statistics, you need a paid Statista Account
The question was phrased by the source as follows: "How do you process your banking matters with the bank that you primarily use (e.g., transactions)? (multi-pick)." Multiple selections of the following answers were possible: - In person in a branch - Mobile (smartphone / tablet) - Online (PC / laptop) - Telephone banking - Other - Don't know
The number of respondents differ in each survey update. More information on the methodology can be found here.
Profit from the additional features of your individual account
Currently, you are using a shared account. To use individual functions (e.g., mark statistics as favourites, set
statistic alerts) please log in with your personal account.
If you are an admin, please authenticate by logging in again.
Learn more about how Statista can support your business.
Statista. (April 25, 2024). Share of bank account holders processing banking matters via mobile banking (smartphone or tablet) in Canada from 1st half of 2019 to 1st quarter of 2024 [Graph]. In Statista. Retrieved September 01, 2024, from https://www.statista.com/statistics/1396428/mobile-banking-penetration-in-canada/
Statista. "Share of bank account holders processing banking matters via mobile banking (smartphone or tablet) in Canada from 1st half of 2019 to 1st quarter of 2024." Chart. April 25, 2024. Statista. Accessed September 01, 2024. https://www.statista.com/statistics/1396428/mobile-banking-penetration-in-canada/
Statista. (2024). Share of bank account holders processing banking matters via mobile banking (smartphone or tablet) in Canada from 1st half of 2019 to 1st quarter of 2024. Statista. Statista Inc.. Accessed: September 01, 2024. https://www.statista.com/statistics/1396428/mobile-banking-penetration-in-canada/
Statista. "Share of Bank Account Holders Processing Banking Matters via Mobile Banking (Smartphone or Tablet) in Canada from 1st Half of 2019 to 1st Quarter of 2024." Statista, Statista Inc., 25 Apr 2024, https://www.statista.com/statistics/1396428/mobile-banking-penetration-in-canada/
Statista, Share of bank account holders processing banking matters via mobile banking (smartphone or tablet) in Canada from 1st half of 2019 to 1st quarter of 2024 Statista, https://www.statista.com/statistics/1396428/mobile-banking-penetration-in-canada/ (last visited September 01, 2024)
Share of bank account holders processing banking matters via mobile banking (smartphone or tablet) in Canada from 1st half of 2019 to 1st quarter of 2024 [Graph], Statista, April 25, 2024. [Online]. Available: https://www.statista.com/statistics/1396428/mobile-banking-penetration-in-canada/