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Investor satisfaction with leading Canadian investment firms 2020

Investor satisfaction with full-service investment firms in Canada in 2020

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Source

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Release date

May 2021

Region

Canada

Survey time period

December 2020 through February 2021

Number of respondents

3,577 respondents

Special properties

The study is based on responses from 3,577 investors who make some or all of their investment decisionst

Supplementary notes

The rating is based on a 1,000-point scale.
Investor satisfaction was measured in the following segments (in order of importance): financial advisor; account information; firm interaction; product offerings; information resources; investment performance; commission and fees; and problem resolution.
The source does not specify the type of survey used.

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