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Customer satisfaction with leading Canadian banks 2018
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Customer satisfaction with leading Canadian banks 2018
Customer satisfaction with largest banks in Canada in 2018
by M. Szmigiera,
last edited
Apr 3, 2019
This statistic shows customer satisfaction with largest banks in Canada 2018. RBC Royal Bank of Canada received a 788 out of 1,000 rating from the respondents. The average ranking of the presented banks amounted to 779 points in 2018.
Customer satisfaction with largest banks in Canada in 2018
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by M. Szmigiera,
last edited
Apr 3, 2019
This statistic shows customer satisfaction with largest banks in Canada 2018. RBC Royal Bank of Canada received a 788 out of 1,000 rating from the respondents. The average ranking of the presented banks amounted to 779 points in 2018.
- Show sources information
- Show publisher information
- Release date
- May 2018
- Region
- Canada
- Survey time period
- June 2017 to January 2018
- Number of respondents
- more than13,000
- Age group
- 18 years and older
- Special properties
- respondents using a primary financial insitution for personal banking
- Supplementary notes
-
The rating is based on a 1,000-point scale.
Customer satisfaction was measured in the following segments: product, self-service, personal service, facilities, communication, financial advisor and problem resolution.
The source does not specify the type of survey used.
Source
- Show sources information
- Show publisher information
- Release date
- May 2018
More information
- Region
- Canada
- Survey time period
- June 2017 to January 2018
- Number of respondents
- more than13,000
- Age group
- 18 years and older
- Special properties
- respondents using a primary financial insitution for personal banking
- Supplementary notes
-
The rating is based on a 1,000-point scale.
Customer satisfaction was measured in the following segments: product, self-service, personal service, facilities, communication, financial advisor and problem resolution.
The source does not specify the type of survey used.
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