Customer satisfaction with leading Canadian banks 2019

In 2019, the Royal Bank of Canada (RBC) received a 784 out of 1,000 rating from the respondents. The average ranking of the presented banks amounted to 781 points in that year.

Customer satisfaction with largest banks in Canada in 2019

Customer rating on a scale from 0 to 1,000
--
--
--
--
--
Exclusive Premium statistic

You need a Premium Account for unlimited access.

  • Full access to 1m statistics

  • Incl. source references

  • Available to download in PNG, PDF, XLS format

Premium Account

only $59 / month *
*Duration: 12 months, billed annually, single license

Access to this and all other statistics on 80,000 topics from

$708 / Year

Show detailed source information?
Register for free
Already a member?
Log in
Source

Release date

May 2019

Region

Canada

Survey time period

June 2018 through January 2019

Number of respondents

more than15,000

Age group

18-40 years

Special properties

retail banking customers of Canada's largest and midsize banks

Supplementary notes

The rating is based on a 1,000-point scale.
Customer satisfaction was measured in the following segments: channel activities; communication/advice; convenience; new account opening; problem resolution; and products/fees.
The source does not specify the type of survey used.

Statista Accounts: Access All Statistics. Starting from $708 / Year
Basic Account
Get to know the platform

You only have access to basic statistics.
This statistic is not included in your account!

Premium Account
Your perfect start with Statista
  • Instant access to 1m statistics
  • Download in XLS, PDF & PNG format
  • Detailed references

$59 / Month *

Corporate Account
Full access

Corporate solution including all features.

* All products require an annual contract.
   Prices do not include sales tax.

Statistics on "Toronto Dominion Bank"

Statista Accounts: Access All Statistics. Starting from $708 / Year
Learn more about how Statista can support your business.