In 2020, the Royal Bank of Canada (RBC) received a 794 out of 1,000 rating from the respondents. The average ranking of the presented banks amounted to 788 points in that year.
Customer satisfaction with largest banks in Canada in 2020
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J.D. Power. (May 7, 2020). Customer satisfaction with largest banks in Canada in 2020 [Graph]. In Statista. Retrieved April 15, 2021, from https://www.statista.com/statistics/587451/customer-satisfaction-leading-banks-canada/
J.D. Power. "Customer satisfaction with largest banks in Canada in 2020." Chart. May 7, 2020. Statista. Accessed April 15, 2021. https://www.statista.com/statistics/587451/customer-satisfaction-leading-banks-canada/
J.D. Power. (2020). Customer satisfaction with largest banks in Canada in 2020. Statista. Statista Inc.. Accessed: April 15, 2021. https://www.statista.com/statistics/587451/customer-satisfaction-leading-banks-canada/
J.D. Power. "Customer Satisfaction with Largest Banks in Canada in 2020." Statista, Statista Inc., 7 May 2020, https://www.statista.com/statistics/587451/customer-satisfaction-leading-banks-canada/
J.D. Power, Customer satisfaction with largest banks in Canada in 2020 Statista, https://www.statista.com/statistics/587451/customer-satisfaction-leading-banks-canada/ (last visited April 15, 2021)