U.S. employees preferred communication channel 2023, by work location
According to a March 2023 survey of office workers carried out in the United States, 34 percent of on-site employees preferred to communicate via in-person conversations. In comparison, remote workers preferred e-mail, with 25 percent of respondents indicating this communication channel as their favorite. Emails were also the preferred communication method among employees in a hybrid setting, followed by direct messaging, and audio calls.
