ACSI - U.S. customer satisfaction with Ask.com as of 2012

U.S. customer satisfaction with Ask.com from 2002 to 2012 (index score)

ACSI - U.S. customer satisfaction with Ask.com as of 2012 This graph shows the American Customer Satisfaction Index (ASCI) score of customer satisfaction with the search engine Ask.com from 2002 to 2012. In 2012, the customer satisfaction score of the search website was 80.
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U.S. customer satisfaction with Ask.com from 2002 to 2012 (index score)

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Index score (100-point scale)
200262
200369
200471
200572
200671
200775
200874
200974
201073
201180
201280
Index score (100-point scale)
200262
200369
200471
200572
200671
200775
200874
200974
201073
201180
201280
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Description

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This graph shows the American Customer Satisfaction Index (ASCI) score of customer satisfaction with the search engine Ask.com from 2002 to 2012. In 2012, the customer satisfaction score of the search website was 80.
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Release date
July 2012
Region
United States
Survey time period
2002 to 2012
Method of interview
Face-to-face interview
Supplementary notes
Data from interviews with approximately 70,000 customers annually are used as inputs into an econometric model to measure satisfaction with more than 200 companies in 44 industries and 10 economic sectors, as well as more than 130 federal government departments, agencies, and websites. Results are released on a monthly basis with all measures reported using a 0null scale.
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