Verizon's wireless retail churn rate 2008-2019

In 2019, Verizon’s wireless retail churn rate stood at 1.3 percent. The churn rate refers to average percentage of customers who terminate their monthly subscription to a company’s services.

Wireless provider churn rates

The churn rate of Verizon’s retail connections (which includes postpaid and prepaid connections) has been relatively stable over the past few years, consistently remaining under 1.5 percent. Compared to other major telecommunication operators in the United States, such as AT&T, Sprint and T-Mobile US, Verizon has the lowest churn rate, with AT&T ranking a close second.

Key performance figures

Verizon Communications’ wireless retail postpaid ARPA (average revenue per account) stood at about 134.49 U.S. dollars in 2018. The company’s postpaid ARPA has been declining since 2014. Verizon’s wireless segment is still the company’s largest however, accounting for over two thirds of the global revenue in the past few years. This large wireless segment, also known as Verizon Wireless, has had the highest number of subscribers out of all the wireless carriers in the United States since 2013.

Verizon's wireless retail churn rate from 2008 to 2019

Exclusive Premium statistic

You need a Single Account for unlimited access.

  • Full access to 1m statistics

  • Incl. source references

  • Available to download in PNG, PDF, XLS format

Single Account

$39 $59 per month *
in the first 12 months
33% Discount until June 30th
*Duration: 12 months, billed annually, single license

Access to this and all other statistics on 80,000 topics from

$468 / Year
$708 / Year

Show detailed source information?
Register for free
Already a member?
Log in
Source

Release date

December 2019

Region

Worldwide

Survey time period

2008 to 2019

Statista Accounts: Access All Statistics. Starting from $468 / Year
Basic Account
Get to know the platform

You only have access to basic statistics.
This statistic is not included in your account.

Single Account
Your perfect start with Statista
  • Instant access to 1m statistics
  • Download in XLS, PDF & PNG format
  • Detailed references
$59 $39 / Month *
in the first 12 months
Corporate Account
Full access

Corporate solution including all features.

* All products require an annual contract; Prices do not include sales tax.

Statistics on "Verizon Communications"

Statista Accounts: Access All Statistics. Starting from $468 / Year
Learn more about how Statista can support your business.