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Verizon Communications number of wireless connections 2007-2020

In 2020, the number of Verizon’s wireless retail connections stood at 120.88 million. The number of connections has been growing steadily over the years and has almost doubled since 2007.

Postpaid and prepaid connections

Verizon gained approximately 1.8 million additional wireless retail connections in 2019, more or less the same compared to the previous year. Customers can obtain Verizon’s wireless services on a postpaid or prepaid basis. Retail postpaid accounts represent customers with Verizon Wireless who are generally billed one month in advance for a monthly charge of an individual line of service. The prepaid service option allows individuals to obtain wireless services without credit verification by paying for all services in advance.
The postpaid service is by far the most popular option, as only under 3.5 percent of Verizon’s wireless retail connections were prepaid connections (in 2019). On average, Verizon generated 118.13 U.S. dollars per postpaid retail account in the same year.

Number of wireless retail connections of Verizon from 2007 to 2020

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Release date

February 2021



Survey time period

2007 to 2020

Supplementary notes

In the past these figures were labeled as number of retail customers. As of the 2012 annual report the terminology was changed to number of retail connections.

*In the 2019 annual report, Verizon changed the segment reporting into Consumer and Business instead of Wireless and Wireline. The 2019 and 2020 wireless retail connection figure were calculated by Statista by adding together Consumer Wireless retail connections and Business Wireless retail postpaid connections.

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