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Verizon Communications' retail wireless postpaid ARPA 2012-2019

Verizon generated an average of 118.13 U.S. dollars per postpaid retail account in 2019. The company’s wireless retail postpaid ARPA has been declining since 2014. The retail postpaid ARPA is the average service revenue per account from retail postpaid accounts and does not include recurring device payment plan billings related to the device payment program.

Verizon’s sources of income

Verizon Communications Inc. is one of the largest telecommunications companies in the United States. In 2018, the company operated about 118 million wireless retail connections and made just over 130 billion U.S. dollars in revenue. The bulk of this revenue is generated by the company’s wireless segment, which generates about three times what the company’s wireline segment makes. Verizon’s wireless segment, also known as Verizon Wireless, provides consumers, businesses and government customers across the United States with wireless communications equipment and services, the latter of which generates most of the segment’s revenue.

Wireless retail postpaid average revenue per account (ARPA) of Verizon Communications from 2012 to 2019 (in U.S. dollars)*

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Release date

February 2020



Survey time period

2012 to 2019

Supplementary notes

* While Verizon does not provide average revenue per user (ARPU) figures, the company does reveal that, as of the end of 2014, there were 2.87 retail postpaid connecstions per account and approximately 102 million retail postpaid connections.

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