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Consumer satisfaction with online news brands in the U.S. 2007-2019

Published by Amy Watson, Feb 21, 2020
Data on consumer satisfaction with select online news brands in the United States from 2007 to 2019 showed that customer satisfaction with internet news and opinion sites has generally improved over the last few years, with a score of 77 in 2019, up from 73 in 2014. HuffPost.com, which belongs to Verizon Media, had a score of 70 in 2019 and 2018, up from 67 in 2017.

Consumer satisfaction with select online news brands in the United States from 2007 to 2019 (index score)

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Release date

2020

Region

United States

Survey time period

2002 to 2019

Supplementary notes

Data for MSNBC was not given in 2019.

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