| Percentage of respondents | |
|---|---|
| Room reservations | 72% |
| Property searches, non-GPS | 50% |
| Real-time feedback, via guest surveys | 44% |
| Area information | 41% |
| Property searches using GPS | 38% |
| Loyalty account access | 38% |
| Restaurant & spa reservations | 34% |
| Property maps | 28% |
| Integration to guests' social media | 25% |
| Daily deals | 16% |
| Interactive way-finding | 13% |
| Coupons | 9% |
| Mobile check-ins & outs | 9% |
| Schedule wake-up calls | 9% |
| Bill retrievals | 6% |
| Gift certificate/gift card purchases/and reloads | 6% |
| Specific room selections | 6% |
This statistic gives information on most popular features available on the mobile apps of hotels worldwide as of April 2013. During the survey, it was found that 72 percent of hotels allowed to make room reservations through their mobile app.
