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Features available on the mobile apps of hotels worldwide 2013

Features available on the mobile apps of hotels worldwide as of April 2013

Features available on the mobile apps of hotels worldwide 2013

This statistic gives information on most popular features available on the mobile apps of hotels worldwide as of April 2013. During the survey, it was found that 72 percent of hotels allowed to make room reservations through their mobile app.

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	Percentage of respondents
Room reservations	72%
Property searches, non-GPS	50%
Real-time feedback, via guest surveys	44%
Area information	41%
Property searches using GPS	38%
Loyalty account access	38%
Restaurant & spa reservations	34%
Property maps	28%
Integration to guests' social media	25%
Daily deals	16%
Interactive way-finding	13%
Coupons	9%
Mobile check-ins & outs	9%
Schedule wake-up calls	9%
Bill retrievals	6%
Gift certificate/gift card purchases/and reloads	6%
Specific room selections	6%

	Percentage of respondents
Room reservations	72%
Property searches, non-GPS	50%
Real-time feedback, via guest surveys	44%
Area information	41%
Property searches using GPS	38%
Loyalty account access	38%
Restaurant & spa reservations	34%
Property maps	28%
Integration to guests' social media	25%
Daily deals	16%
Interactive way-finding	13%
Coupons	9%
Mobile check-ins & outs	9%
Schedule wake-up calls	9%
Bill retrievals	6%
Gift certificate/gift card purchases/and reloads	6%
Specific room selections	6%

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This statistic gives information on most popular features available on the mobile apps of hotels worldwide as of April 2013. During the survey, it was found that 72 percent of hotels allowed to make room reservations through their mobile app.

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Show sources information; Show publisher information
Release date: September 2013

Region: Worldwide
Survey time period: April 2013
Special properties: Hospitality executives overseeing 5,705 properties

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