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Features available on the mobile apps of hotels worldwide 2013
Features available on the mobile apps of hotels worldwide 2013
Features available on the mobile apps of hotels worldwide as of April 2013
This statistic gives information on most popular features available on the mobile apps of hotels worldwide as of April 2013. During the survey, it was found that 72 percent of hotels allowed to make room reservations through their mobile app.
Features available on the mobile apps of hotels worldwide as of April 2013
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| Percentage of respondents | |
|---|---|
| Room reservations | 72% |
| Property searches, non-GPS | 50% |
| Real-time feedback, via guest surveys | 44% |
| Area information | 41% |
| Property searches using GPS | 38% |
| Loyalty account access | 38% |
| Restaurant & spa reservations | 34% |
| Property maps | 28% |
| Integration to guests' social media | 25% |
| Daily deals | 16% |
| Interactive way-finding | 13% |
| Coupons | 9% |
| Mobile check-ins & outs | 9% |
| Schedule wake-up calls | 9% |
| Bill retrievals | 6% |
| Gift certificate/gift card purchases/and reloads | 6% |
| Specific room selections | 6% |
| Percentage of respondents | |
|---|---|
| Room reservations | 72% |
| Property searches, non-GPS | 50% |
| Real-time feedback, via guest surveys | 44% |
| Area information | 41% |
| Property searches using GPS | 38% |
| Loyalty account access | 38% |
| Restaurant & spa reservations | 34% |
| Property maps | 28% |
| Integration to guests' social media | 25% |
| Daily deals | 16% |
| Interactive way-finding | 13% |
| Coupons | 9% |
| Mobile check-ins & outs | 9% |
| Schedule wake-up calls | 9% |
| Bill retrievals | 6% |
| Gift certificate/gift card purchases/and reloads | 6% |
| Specific room selections | 6% |
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Description
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This statistic gives information on most popular features available on the mobile apps of hotels worldwide as of April 2013. During the survey, it was found that 72 percent of hotels allowed to make room reservations through their mobile app.
Show more- Show sources information
- Show publisher information
- Release date
- September 2013
- Region
- Worldwide
- Survey time period
- April 2013
- Special properties
- Hospitality executives overseeing 5,705 properties
Source
- Show sources information
- Show publisher information
- Release date
- September 2013
More information
- Region
- Worldwide
- Survey time period
- April 2013
- Special properties
- Hospitality executives overseeing 5,705 properties
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- Revenue of the United States hotel industry from 2001 to 2017 (in billion U.S. dollars)
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