Try our corporate solution for free!
(212) 419-8286
hadley.ward@statista.com

Customer satisfaction at KFC drive thrus in the U.S. by service type 2020

Published by S. Lock, Nov 5, 2020
A quick service restaurant drive thru is where a customer can place their order, pay and be served all while remaining in their vehicle. This typically takes place through speakers and windows, allowing for speedier customer service. In 2020, 84 percent of respondents in the U.S. were highly or somewhat satisfied with the quality of menu items ordered through KFC drive thru service. Meanwhile, the service that respondents were least satisfied with was cleanliness and sanitation, with 79 percent being highly or somewhat satisfied.

Customer satisfaction at KFC drive thrus in the United States in 2020, by service type

Exclusive Premium statistic

You need a Single Account for unlimited access.

  • Full access to 1m statistics

  • Incl. source references

  • Available to download in PNG, PDF, XLS format

Single Account
$39 $59 per month *
in the first 12 months
View for free
33% discount until May 31st
*Duration: 12 months, billed annually, single license

Access to this and all other statistics on 80,000 topics from

$468 / Year
$708 / Year

© Statista 2021
Show detailed source information?
Register for free
Already a member?
Log in
Sources

Release date

October 2020

Region

United States

Survey time period

2020

Number of respondents

1,007 respondents

Special properties

the figures represent the percentage of customers who were highly or somewhat satisfied by brand drive-thru experiences; all participants were screened to include those who had at least one drive-thru occasion in the last 30 days

Statista Accounts: Access All Statistics. Starting from $468 / Year
Basic Account
Get to know the platform

You only have access to basic statistics.
This statistic is not included in your account.

Single Account
The ideal entry-level account for individual users
  • Instant access to 1m statistics
  • Download in XLS, PDF & PNG format
  • Detailed references
$59 $39 / Month *
in the first 12 months
Corporate Account
Full access

Corporate solution including all features.

* Prices do not include sales tax.

Statistics on "Quick service restaurant brands: Burger King"

The most important statistics
The most important statistics
The most important statistics

Further Content: You might find this interesting as well

Statistics

Topics

Burger KingFast food industry in the U.S. McDonald'sRestaurant Brands International
Statista Accounts: Access All Statistics. Starting from $468 / Year
Learn more about how Statista can support your business.
Menu