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Service attributes in Burger King drive-thrus in the U.S. as of October 2018
Service attributes in Burger King drive-thrus in the U.S. as of October 2018
Service attributes in Burger King drive-thrus in the United States as of October 2018
by S. Lock,
last edited
Oct 30, 2018
This statistic shows the service attributes in Burger King drive-thrus in the United States as of October 2018. During the survey, an employee said "thank you" while serving a customer in 94.5 percent of Burger King drive-thrus.
Service attributes in Burger King drive-thrus in the United States as of October 2018
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| Share of drive-thrus expressing the attribute | |
|---|---|
| Thank you | 94.5% |
| Eye contact | 87.2% |
| Pleasant demeanor | 86.6% |
| Smile | 75.6% |
| Please | 39.6% |
| Share of drive-thrus expressing the attribute | |
|---|---|
| Thank you | 94.5% |
| Eye contact | 87.2% |
| Pleasant demeanor | 86.6% |
| Smile | 75.6% |
| Please | 39.6% |
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by S. Lock,
last edited
Oct 30, 2018
This statistic shows the service attributes in Burger King drive-thrus in the United States as of October 2018. During the survey, an employee said "thank you" while serving a customer in 94.5 percent of Burger King drive-thrus.
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- Release date
- October 2018
- Region
- United States
- Survey time period
- as of October 2018
- Method of interview
- Face-to-face interview
Source
- Show sources information
- As a Premium user you get access to the detailed source references and background information about this statistic.
- Show publisher information
- Release date
- October 2018
More information
- Region
- United States
- Survey time period
- as of October 2018
- Method of interview
- Face-to-face interview
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Burger King
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Statistics on "Quick service restaurant brands: Burger King"
- Overview
The most important statistics
- Sales of the leading fast-casual restaurant chains in the United States in 2017 (in billion U.S. dollars)Leading U.S. fast-casual restaurant chains in 2017
- Revenue of the quick service restaurant (QSR) industry in the United States from 2002 to 2018 (in billion U.S. dollars)Revenue of quick service restaurants in the U.S. 2002-2018
- Brand value of the 10 most valuable fast food brands worldwide in 2019 (in million U.S. dollars)Most valuable fast food brands worldwide in 2019
- Leading quick-service burger restaurant chains in the United States in 2018, by systemwide sales (in billion U.S. dollars)Leading QSR burger chains in the U.S. in 2018, by systemwide sales
- Number of units of selected leading burger restaurant chains in the United States in 2018Number of units of selected leading burger restaurant chains in the U.S. 2018
- Fastest drive-thru times in selected restaurant chains in the United States as of October 2018 (in seconds)Fastest drive-thru times in selected U.S. restaurant chains as of October 2018
- Drive-thru order accuracy in selected restaurant chains in the United States as of October 2018Drive-thru order accuracy in selected U.S. restaurant chains as of October 2018
- Service attributes in Burger King drive-thrus in the United States as of October 2018Service attributes in Burger King drive-thrus in the U.S. as of October 2018
- Advertising spending
The most important statistics
- Advertising spending of selected restaurant chains in the United States in 2017 (in million U.S. dollars)Ad spend of selected restaurants in the U.S. 2017
- Advertising spending of Restaurant Brands International worldwide from 2013 to 2018 (in million U.S. dollars) *Ad spend of Restaurant Brands International 2013-2018
- Advertising spending of Burger King in the United States from 2010 to 2017 (in million U.S. dollars)Burger King: ad spend in the U.S. 2010-2017
- Consumer behavior
The most important statistics
- American customer satisfaction index scores for limited-service restaurant chains in the United States from 2006 to 2019*American customer satisfaction index: limited-service restaurants U.S. 2006-2019
- American customer satisfaction index scores of Burger King restaurants in the United States from 2000 to 2019*American customer satisfaction index: Burger King restaurants in the U.S. 2000-2019
- Most expensed restaurants by business travelers in North America in 2018, by quarterMost expensed restaurants by North American business travelers in 2018, by quarter
- Leading ten fast food chains in Italy as of December 2018, by number of Facebook page fansItaly: top fast food chains on Facebook 2018
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Further Content: Statistics, Studies, and Topic Pages
Statistics
- Service attributes in Taco Bell drive-thrus in the U.S. as of October 2018
- Customer service in Burger King drive-thrus in the U.S. as of October 2013
- Customer service in Wendy's drive-thrus in the U.S. as of October 2013
- Customer service in McDonald's drive-thrus in the U.S. as of October 2013
- Customer service in Taco Bell drive-thrus in the U.S. as of October 2013
- Drive-thrus with OCBs in selected U.S. restaurant chains as of October 2013
- Speed of service in fast food drive-thrus in the U.S. in 2015, by menu category
- Customer service in fast food drive-thrus in the U.S. in 2015, by daypart
- Order accuracy in fast food drive-thrus in the U.S. in 2015, by daypart
- Speed of service in fast food drive-thrus in the U.S. in 2015, by daypart
- Customer service in fast food drive-thrus in the U.S. in 2015, by menu category
- Burger King customers in Germany on healthy eating compared to population in 2018
- Order accuracy in fast food drive-thrus in the U.S. in 2015, by menu category
- Operating income of Burger King 2007-2013
- Revenue of Burger King in the North America 2007-2014
- Americans preferring Burger King in the U.S. in 2016 and 2017, by household type
- Top aspects of the click-and-collect experience to consumers in the U.S. in 2016
- Burger King brand perception in the United Kingdom (UK) 2015
- Most important customer service attributes among Chinese consumers 2012
- Visitors to Burger King restaurants in the last six months U.S. 2016, by ethnicity
Studies
- Burger King
- Quick service restaurant brands: Burger King
- Restaurant Brands International
- Restaurant Brands International Form 10-K 2018
- Burger King Form 10K Annual Report 2013
- Restaurant Brands International Annual Report 2016
- Restaurant Brands International Annual Report 2015
- Restaurant Business: The Top 500 Issue, June 2017
Statistics on "Quick service restaurant brands: Burger King"
- Sales of the leading fast-casual restaurant chains in the United States in 2017 (in billion U.S. dollars)
- Revenue of the quick service restaurant (QSR) industry in the United States from 2002 to 2018 (in billion U.S. dollars)
- Brand value of the 10 most valuable fast food brands worldwide in 2019 (in million U.S. dollars)
- Leading quick-service burger restaurant chains in the United States in 2018, by systemwide sales (in billion U.S. dollars)
- Number of units of selected leading burger restaurant chains in the United States in 2018
- Fastest drive-thru times in selected restaurant chains in the United States as of October 2018 (in seconds)
- Drive-thru order accuracy in selected restaurant chains in the United States as of October 2018
- Service attributes in Burger King drive-thrus in the United States as of October 2018
- Advertising spending of selected restaurant chains in the United States in 2017 (in million U.S. dollars)
- Advertising spending of Restaurant Brands International worldwide from 2013 to 2018 (in million U.S. dollars) *
- Advertising spending of Burger King in the United States from 2010 to 2017 (in million U.S. dollars)
- American customer satisfaction index scores for limited-service restaurant chains in the United States from 2006 to 2019*
- American customer satisfaction index scores of Burger King restaurants in the United States from 2000 to 2019*
- Most expensed restaurants by business travelers in North America in 2018, by quarter
- Leading ten fast food chains in Italy as of December 2018, by number of Facebook page fans
- Service attributes in Taco Bell drive-thrus in the United States as of October 2018
- Customer service in Burger King drive-thrus in the United States as of October 2013
- Customer service in Wendy's drive-thrus in the United States as of October 2013
- Customer service in McDonald's drive-thrus in the United States as of October 2013
- Customer service in Taco Bell drive-thrus in the United States as of October 2013
- Drive-thrus with OCBs in selected restaurant chains in the United States as of October 2013*
- Speed of service in fast food drive-thrus in the United States as of August 2015, by menu category (in seconds)
- Customer service in fast food drive-thrus in the United States as of August 2015, by daypart
- Order accuracy in fast food drive-thrus in the United States as of August 2015, by daypart
- Speed of service in fast food drive-thrus in the United States as of August 2015, by daypart (in seconds)
- Customer service in fast food drive-thrus in the United States as of August 2015, by menu category
- Burger King customers in Germany who agree with the statement "I value healthy eating, even if it costs more," compared with the population as of 2018
- Order accuracy in fast food drive-thrus in the United States as of August 2015, by menu category
- Operating income of Burger King worldwide from 2007 to 2013 (in million U.S. dollars)*
- Revenue of Burger King in the United States and Canada from 2007 to 2014 (in billion U.S. dollars)
- United States: Brand preferences for Burger King in 2016 and 2017, by presence of children in household
- Most important attributes of the click-and-collect experience to consumers in the United States in 2016
- Words used to describe the brand image of Burger King in the United Kingdom (UK) in 2015*
- Most important customer service attributes among Chinese consumers in 2012
- Share of people who have visited a Burger King restaurant in the last six months in the United States as of April 2016, by ethnicity
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