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Reasons for unreported thefts by customers on premises in England and Wales 2012-2014

This survey shows the reasons businesses gave for not reporting thefts by customers to the police in England and Wales in 2012/2014. Of respondents, 10 percent claimed they did not report the theft to police due to lack of evidence.

Reasons for businesses not reporting thefts by customers to the police in England and Wales in 2012-2014*

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Source

Release date

2015

Region

United Kingdom (England, Wales)

Survey time period

2012 to 2014

Number of respondents

359 respondents

Method of interview

Telephone interview

Supplementary notes

* Data is based on responses from across 6 industry sectors: agriculture, forestry and fishing, wholesale and retail trade, accommodation and food services activities, arts, entertainment and recreation, manufacturing and transportation and storage industry sectors. Data for manufacturing and transportation and storage sectors was collected in 2012 and data for "Arts, entertainment and recreation" was collected in 2013.

Definitions:

'Lack of police engagement' as defined by the source includes "police could not have done anything; police have not done anything in the past; police would not be interested; and tried to/was unable to contact police."
'Police came' as defined by the source includes "police came automatically/responded to an alarm; and someone else reported the incident"
'Other' as defined by the source includes "it's not a crime/it's just something that happens; legal system not able to deal with this type of incident; there was no insurance requirement; would increase insurance cost; crime was committed in another country; realised too late after the incident/too long had passed; recovered/retrieved/returned goods/money; fear of negative publicity/impact on reputation of business; didn't want to report it to the police; thought it was our own fault; didn’t give this a thought/know we could/had to report it; still investigating/looking into this; don't know/can't remember; and other."

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Statistics on "The police service in the United Kingdom"

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