Highest-rated budget hotel brands in North America as of May 2019

In 2019, Microtel Inn & Suites by Wyndham was ranked the best budget hotel brand in North America, with a customer satisfaction index score of just under 800 points. Other brands on the list above the average included InTown Suites, Red Roof Inn, and Extended Stay America.

Highest-rated luxury hotel brands

Wyndham’s Microtel Inn & Suites budget hotel brand score was roughly 80 points lower than the satisfaction score of North America’s highest-rated luxury hotel brand in 2019: the Ritz-Carlton. The average customer satisfaction score for luxury hotel brands was more than 100 points higher than the average economy score.

Most expensive cities for business travel

Daily hotel costs can differ substantially, depending on the city one is visiting. In 2018, the most expensive cities for business travel in the United States were New York, San Francisco, and Boston, respectively. Outside of the United States, the cities with the highest daily hotel costs were London, Tel Aviv, and Geneva in the same year.