Frequency of changing passwords for online accounts in the United States as of August 2017, by account type

Frequency of changing online account passwords in the U.S. 2017 This statistic shows the frequency of internet users in the United States changing passwords for online accounts as of August 2017. The survey revealed that 14 percent of respondents couldn't recall when they had last changed the password for their personal e-mail account. Overall, 15 percent of respondents had changed their personal e-mail account password within the past week.
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Personal email accountWork email accountSocial media accountOnline banking account
Within the past week 15%12%13%14%
Within the past month 18%15%16%15%
Within the past 3 months 18%11%15%12%
Within the past 6 months 8%5%8%7%
Within the past 9 months 4%2%4%4%
Within the past year 9%4%9%7%
Over a year ago 11%5%13%10%
Don't know/ Can't recall 14%10%14%15%
Not applicable - I do not have this type of account 2%35%9%16%
Personal email accountWork email accountSocial media accountOnline banking account
Within the past week 15%12%13%14%
Within the past month 18%15%16%15%
Within the past 3 months 18%11%15%12%
Within the past 6 months 8%5%8%7%
Within the past 9 months 4%2%4%4%
Within the past year 9%4%9%7%
Over a year ago 11%5%13%10%
Don't know/ Can't recall 14%10%14%15%
Not applicable - I do not have this type of account 2%35%9%16%
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This statistic shows the frequency of internet users in the United States changing passwords for online accounts as of August 2017. The survey revealed that 14 percent of respondents couldn't recall when they had last changed the password for their personal e-mail account. Overall, 15 percent of respondents had changed their personal e-mail account password within the past week.
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Release date
August 2017
Region
United States
Survey time period
August 10 to 14, 2017
Number of respondents
1,020 respondents
Age group
18 to 69 years
Method of interview
Online survey
Supplementary notes
Original question: When did you last change your password?
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