Complaints opened against Royal Bank of Scotland products in the UK H2 2018

The statistic presents the number of complaints filed with the Financial Conduct Authority (FCA) regarding financial products offered by the Royal Bank of Scotland in the United Kingdom (UK) in the second half of 2018. In this time there were 13 complaints per one thousand insurance and pure protection policies in force.

Total number of complaints against Royal Bank of Scotland opened in the United Kingdom (UK) as of second half of 2018, by product type

Number of complaints per thousand
Insurance & Pure Protection (per 1,000 policies in force)13.2
Home Finance (per 1,000 balances outstanding)7.3
Banking & Credit Cards (per 1,000 accounts)5.6
Investments (per 1,000 client accounts)1.8
Decumulation, Life And Pensions (per 1,000 policies in force)1
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Source

Release date

April 2019

Region

United Kingdom

Survey time period

July 1st to December 31st, 2018

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Statistics on "The Royal Bank of Scotland Group "

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