Try our corporate solution for free!

Customers' most valued online service features in the UK 2015. by gender

What are the most important criteria for online customer service?

Exclusive Premium statistic

You need a Statista Account for unlimited access.

  • Full access to 1m statistics
  • Incl. source references
  • Available to download in PNG, PDF, XLS format
Statista Accounts

Access to this and all other statistics on 80,000 topics from

$468 / Year
$708 / Year

Download
Show detailed source information?
Register for free
Already a member?
Log in
Sources

Use Ask Statista Research Service

Release date

September 2015

Region

United Kingdom

Survey time period

April 29, 2015 to May 5, 2015

Number of respondents

1,012*

Age group

14 years and older

Special properties

UK shoppers who had purchased items from the internet in the prior 12 months.

Supplementary notes

Percentage points exceeding 100 percent are probably due to rounding.
* The source adds the following information: "Nationally representative sample"

Statista Accounts: Access All Statistics. Starting from $468 / Year
Basic Account
Get to know the platform

You only have access to basic statistics.
This statistic is not included in your account.

Starter Account
The ideal entry-level account for individual users
  • Instant access to 1m statistics
  • Download in XLS, PDF & PNG format
  • Detailed references
$59 $39 / Month *
in the first 12 months
Corporate Account
Full access

Corporate solution including all features.

* Prices do not include sales tax.

Statistics on " Online shopping behavior in the United Kingdom (UK) "

Statistics on Online shopping behavior in the United Kingdom (UK)

E-commerce overview

7

Device usage and conversions

4

Online shopping behavior

6

Online food shopping

6

Favorite stores and retailers

7

Online deliveries and returns

7

Impact of the coronavirus pandemic

5

Further related statistics

14
Statista Accounts: Access All Statistics. Starting from $468 / Year
Learn more about how Statista can support your business.