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Customers' most valued online service features in the UK 2015. by gender

What are the most important criteria for online customer service?

by Statista Research Department, last edited Sep 17, 2015
Customers' most valued online service features in the UK 2015. by gender This statistic displays the findings of a survey on the leading factors of online customer service according to consumers in the United Kingdom (UK) in 2015. by gender. During the survey period, it was found that 18 percent of male respondents stated a contact during extended hours as one of the the most important factors of an online customer support service.
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What are the most important criteria for online customer service?

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Statistics on "Online shopping in the United Kingdom (UK)"
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