Try our corporate solution for free!
(212) 419-8286
hadley.ward@statista.com

UK: role of return process in customer satisfaction according to SME e-retailers 2015

This statistic displays the findings of a survey on the influence of a good return process on customer satisfaction according to SME online retailers in the United Kingdom (UK) as of December 2015. During the survey period, it was found that, according to 49 percent of responding SME online retailers, consumers were more likely to be satisfied with overall service as a result of a good return process.

Influence of a good return process on customer satisfaction according to SME online retailers in the United Kingdom (UK) as of December 2015

Exclusive Premium statistic

You need a Single Account for unlimited access.

  • Full access to 1m statistics

  • Incl. source references

  • Available to download in PNG, PDF, XLS format

Single Account

$39 $59 per month *
in the first 12 months
33% discount until December 20th
*Duration: 12 months, billed annually, single license

Access to this and all other statistics on 80,000 topics from

$468 / Year
$708 / Year

Show detailed source information?
Register for free
Already a member?
Log in
Source

Release date

January 2016

Region

United Kingdom

Survey time period

December 2015

Number of respondents

300 respondents

Special properties

SME online retailers.*

Supplementary notes

* SME - Small or Medium Enterprises.

Statista Accounts: Access All Statistics. Starting from $468 / Year
Basic Account
Get to know the platform

You only have access to basic statistics.
This statistic is not included in your account.

Single Account
The ideal entry-level account for individual users
  • Instant access to 1m statistics
  • Download in XLS, PDF & PNG format
  • Detailed references
$59 $39 / Month *
in the first 12 months
Corporate Account
Full access

Corporate solution including all features.

* Prices do not include sales tax.

Statistics on "E-commerce in Nigeria"

Statista Accounts: Access All Statistics. Starting from $468 / Year
Learn more about how Statista can support your business.