Usage of digital payment services in Sweden 2014-2019

Using online payment services became more and more common over the past few years in Sweden. The share of Swedes who used Swish increased significantly, starting at 19 percent in 2014 and reaching 92 percent in 2019. Swish is a mobile payment system which operates through a smartphone application and allows users to transfer money immediately. Another Swedish payment solution which got popular over the years was Klarna; it was used by 79 percent of the respondents in the 2019 survey. Private accounts seemed to compose the highest numbers of Swish customers in Sweden as of February 2019. In fact, nearly seven million private accounts were registered in the evaluated period.

 Value of Swish transactions 



  The highest value of Swish transactions was by private accounts in 2019 and it amounted at nearly 600 Swedish kronor. Business and trade accounts ranked next and the average value of transactions in general amounted at nearly 500 Swedish kronor.

Digital payment in Sweden 



  How did Swedish online shoppers preferred to pay? Card payment was the most popular digital payment method among online shoppers in Sweden in 2018 and 2019. It was followed by invoice payment and Swish in 2019. Masterpass and Apple Pay were both used by roughly one percent of the Swedes that year.

Usage of online payment services in Sweden from 2014 to 2019

SwishKlarnaPayPalQliroPayEx
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Sources

Release date

November 2019

Region

Sweden

Survey time period

2014 to 2018

Number of respondents

1,000 respondents

Age group

16-74 years old

Method of interview

Online survey

Supplementary notes

This question was phrased by the source as follows: "I VILKEN UTSTRÄCKNING ÄR DU BEKANT MED FÖLJANDE BETALTJÄNSTER?"

Figures have been added by several publications.

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