Colombia: customer satisfaction with banks 2015

This statistic shows data on customer satisfaction with selected banks in Colombia in 2015. The Helm Bank ranked first with a 79 percent satisfaction rate. The industry average amounted to 73.1 percent.

Customer satisfaction with selected banks in Colombia in 2015

Satisfaction rate
Helm Bank79%
Davivienda75.4%
Banco de Occidente74.8%
Banco Caja Social74.3%
Banco de Bogotá74.1%
Corpbanca74.1%
BBVA73.2%
Bancolombia73.1%
Average*73.1%
Citibank72.7%
Banco AV Villas71.1%
Banco Popular70.1%
Colpatria69.9%
Loading statistic...
You need to log in to download this statistic
Register for free
Already a member?
Log in
Show detailed source information?
Register for free
Already a member?
Log in
Source

Release date

May 2016

Region

Colombia

Survey time period

2015

Number of respondents

>3,000

Special properties

The survey was carried out in Bogotá, Medellín, Cali y Barranquilla

Supplementary notes

* Sectorial average.
The source does not provide information on the type of survey used or the age

Statista Accounts: Access All Statistics. Starting from $708 / Year
Basic Account
Get to know the platform

You only have access to basic statistics.

Premium Account
Your perfect start with Statista
  • Instant access to 1m statistics
  • Download in XLS, PDF & PNG format
  • Detailed references

$59 / Month *

Corporate Account
Full access

Corporate solution including all features.

* All products require an annual contract.
   Prices do not include sales tax.

Statistics on "Banking channels in the United Kingdom (UK)"

Further Content: You might find this interesting as well

Statista Accounts: Access All Statistics. Starting from $708 / Year
Learn more about how Statista can support your business.