The consumer confidence score of respondents in Dutch banking transparency from 2015 to 2020 fluctuated over time. In 2020, the confidence respondents had in their own bank's transparency scored on average a 3.6 on a scale from one to five. ASN Bank scored the highest, with an average confidence score of 4.1. Overall, the average satisfaction with one's own bank scored 3.3 in 2020.
Consumer confidence score of respondents in Dutch banking transparency from 2015 to 2020, by bank
The figures have been taken from several publications.
The source notes, in 2015, the Dutch banks ABN AMRO, ASN Bank, ING, Rabobank, RegioBank, SNS and Triodos Bank co-operated with the survey. Centraal Beheer, Knab, Leaseplan Bank, NN Bank, NIBC and Woonfonds were added to this list in 2016.
* Consumers had to judge the trust they have in their own bank and the banking sector as a whole, on a scale from 1 to 5.
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Dutch Banking Association. (January 13, 2021). Consumer confidence score of respondents in Dutch banking transparency from 2015 to 2020, by bank [Graph]. In Statista. Retrieved May 21, 2022, from https://www.statista.com/statistics/618881/consumer-confidence-in-banking-transparency-in-the-netherlands-by-bank/
Dutch Banking Association. "Consumer confidence score of respondents in Dutch banking transparency from 2015 to 2020, by bank." Chart. January 13, 2021. Statista. Accessed May 21, 2022. https://www.statista.com/statistics/618881/consumer-confidence-in-banking-transparency-in-the-netherlands-by-bank/
Dutch Banking Association. (2021). Consumer confidence score of respondents in Dutch banking transparency from 2015 to 2020, by bank. Statista. Statista Inc.. Accessed: May 21, 2022. https://www.statista.com/statistics/618881/consumer-confidence-in-banking-transparency-in-the-netherlands-by-bank/
Dutch Banking Association. "Consumer Confidence Score of Respondents in Dutch Banking Transparency from 2015 to 2020, by Bank." Statista, Statista Inc., 13 Jan 2021, https://www.statista.com/statistics/618881/consumer-confidence-in-banking-transparency-in-the-netherlands-by-bank/
Dutch Banking Association, Consumer confidence score of respondents in Dutch banking transparency from 2015 to 2020, by bank Statista, https://www.statista.com/statistics/618881/consumer-confidence-in-banking-transparency-in-the-netherlands-by-bank/ (last visited May 21, 2022)
