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Reasons consumers do not shop online in Hong Kong 2017

The statistic displays the results of a survey conducted between September and October 2017 about the reasons consumers do not shop online in Hong Kong. During the survey period, 37 percent of respondents in Hong Kong stated that they did not buy products or services online because they did not trust the quality of the product.

Reasons why consumers do not shop online in Hong Kong as of October 2017

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Release date

November 2017


Hong Kong

Survey time period

September to October 2017

Number of respondents

500 consumers

Supplementary notes

The survey question was phrased as follows:
"What are the reasons why Hong Kong consumers decide not to buy products/services online?"

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