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Most used music and radio streaming services in the UK Q1 2020

The results of a survey conducted by AudienceProject in the first quarter of 2020 on the most used music streaming and downloading services in the United Kingdom (UK) revealed that two-thirds of the respondents had used Spotify in the last week, while YouTube was the second most popular music streaming service in the UK, at 39 percent.

Spotify worldwide

Spotify’s subscriber base has experienced an exponential growth in the last few years and has more than doubled since early 2017. In the first quarter of 2020, Spotify had 130 million premium subscribers worldwide, up from just 18 million in the corresponding quarter of 2015. Spotify’s revenue saw subsequent growth, reaching nearly 6.8 million euros as of 2019. With regards to Spotify’s gross profit, it exceeded 1.7 billion euros in 2019, up from 128 million euros in 2018.   

Music streaming services features

The survey further revealed that the most important features for UK individuals when listening to music via a streaming or downloading service were the quality of the sound and the price, with respective shares of 55 and 51 percent of respondents as of the first quarter of 2020. One fifth of the respondents said that the availability of exclusive content was the most important feature in such services, while six percent of the respondents thought the availability of video was more important.

Which music streaming services do you use on a weekly basis?

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Release date

May 2020


United Kingdom

Survey time period

Q1 2020

Number of respondents

2,000 respondents

Special properties

Respondents who have used a streaming or downloading service to listen to music in the last week

Method of interview

Online survey

Supplementary notes

*Spotify: Premium 44% Free 20%

**YouTube Music: Premium 3% Free 12%

Original wording of the question not provided by the source.

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Statistics on "Digital music in the United Kingdom (UK)"

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