Most used metrics of success for onboarding programs in North America 2017

This statistic depicts the most used metrics to measure the success of onboarding activities in North America in 2017. During the survey, 28 percent of respondents stated they use the level of employee satisfaction with the onboarding process as a measure of success.

Most used metrics to measure the success of onboarding programs in North America in 2017*

Share of respondents
Employee satisfaction with onboarding process28%
One-year turnover rate25%
Completion of onboarding tasks23%
New hire engagement17%
Performance appraisal/ review scores15%
90-day turnover rate14%
Employee satisfaction with recruitment process13%
Hiring manager satisfaction11%
High performer voluntary/ involuntary turnover rate9%
Quality of hire9%
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Sources

Release date

November 2017

Region

North America

Survey time period

August 14 to September 1, 2017

Number of respondents

356 respondents

Special properties

people involved in onboarding strategy or design, who onboard new hires, or who have participated in onboarding.

Method of interview

Email survey

Supplementary notes

* 76 percent of respondents were from North America.
Original question: 'What metrics are used at your organization to measure the success of onboarding efforts? (Select all that apply.)'

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