U.S. online shopper ranking of their last e-commerce delivery experience 2018

Published by
Stephanie Chevalier,
Feb 16, 2023
This statistic presents a ranking of last delivery experience with an e-commerce site according to online shoppers in the United States as of July 2018, sorted by platform. According to the findings, 72 percent of consumers reported that their last delivery experience with Amazon was excellent, while in comparison only 42 percent of consumers stated similar responses in regards to their experience with retailers.

Ranking of last delivery experience with an e-commerce site according to online shoppers in the United States as of July 2018, by platform

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Release date

November 2018

Region

United States

Survey time period

July 2018

Number of respondents

511 respondents

Age group

18 years and older

Method of interview

Online survey

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