PetSmart Inc. - statistics & facts

Since 1994, pet industry expenditure in the United States has experienced strong growth, amounting to approximately 75.38 billion U.S. dollars in 2019, showing that more and more Americans are choosing to pamper their pets. There are dozens of pet supply chains in America, but one rises above the flock. The first PetSmart opened its doors in Phoenix, Arizona in 1986 and the chain has since expanded to 1,660 locations as of February 2020, more than any other North American pet specialty chain. PetSmart was also listed among the top selling retailers in the United States in 2019.

PetSmart took up a 33.7 percent share of pet store market revenue in 2019, a larger proportion than any other pet supply shop in the United States. One can find an enormous variety of toys, accessories, supplies, services, and clothing for pets, but the pet food segment generates the largest share of sales at PetSmart. In the United States, the average consumer spends approximately 205 U.S. dollars on pet food per year.

The online pet care market has shown enormous growth, with the e-commerce pet care sales increasing by 3.4 billion U.S. dollars. PetSmart is ranked as one of the fastest-growing e-retailers in the United States, nearly doubling its sales between 2016 and 2017. A 2019 survey reported that 15 percent of U.S. consumers who purchased pet products online used pet specialty store websites.

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