Leading North-American specialty chains in the pet industry by number of stores 2020

PetSmart was the largest pet specialty retail chain in North America as of February 2020 in terms of number of stores, with a total of 1,660 stores. The company provides a variety of animals for sale and adoption, such as dogs, cats, birds, fish and reptiles. Pet grooming services, dog training, and pet hotel and day care facilities are also part of the company’s growing portfolio. PETCO was PetSmart’s closest competitor in terms of store locations in that year, with 1,472 stores across North America.

The pet store industry

The pet store industry continues to grow despite increased competition from supermarkets, mass merchandisers and online retailers which offer consumers more convenience at lower prices. By 2023, the U.S. pet store industry is expected to generate approximately 22.39 billion U.S. dollars in revenue, an increase from approximately 19.5 billion in 2018.

Retailer revenues

PetSmart brings revenue in from brick-and-mortar stores across the U.S. as well as in Canada and Puerto Rico. Whilst total pet industry revenues are expected to grow, PetSmart’s revenue has been decreasing in recent years. PETCO’s revenue, on the other hand, has increased.