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Share of returned online purchases in the U.S. 2018

The displayed data on the share of returned online purchases shows results of the Statista Global Consumer Survey conducted in the United States in 2018. Some 43 percent of respondents stated that they had not sent back any articles that they ordered online as a new product .
The Statista Global Consumer Survey offers a global perspective on consumption and media usage, covering the offline und online world of the consumer.

Out of the last 10 articles that you ordered online as a new product - how many did you send back?

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Number of respondents

4,045 respondents

Age group

18 to 64 years

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Statistics on "Online marketplaces"

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