Between 2017 and September 2022, USAA was the car insurer with the highest net promoter score (NPS) in the United States. NPS demonstrates policyholder loyalty and measures how likely customers are to recommend their insurer. USAA received a NPS of 79 percent between 2017 and September 2022.
Net Promoter Score (NPS) of selected car insurance companies in the United States from 2017 to September 2022
Profit from the additional features of your individual account
Currently, you are using a shared account. To use individual functions (e.g., mark statistics as favourites, set
statistic alerts) please log in with your personal account.
If you are an admin, please authenticate by logging in again.
Learn more about how Statista can support your business.
Clearsurance. (September 1, 2022). Net Promoter Score (NPS) of selected car insurance companies in the United States from 2017 to September 2022 [Graph]. In Statista. Retrieved December 08, 2024, from https://www.statista.com/statistics/1033511/nps-car-insurance-companies-usa/
Clearsurance. "Net Promoter Score (NPS) of selected car insurance companies in the United States from 2017 to September 2022." Chart. September 1, 2022. Statista. Accessed December 08, 2024. https://www.statista.com/statistics/1033511/nps-car-insurance-companies-usa/
Clearsurance. (2022). Net Promoter Score (NPS) of selected car insurance companies in the United States from 2017 to September 2022. Statista. Statista Inc.. Accessed: December 08, 2024. https://www.statista.com/statistics/1033511/nps-car-insurance-companies-usa/
Clearsurance. "Net Promoter Score (Nps) of Selected Car Insurance Companies in The United States from 2017 to September 2022." Statista, Statista Inc., 1 Sep 2022, https://www.statista.com/statistics/1033511/nps-car-insurance-companies-usa/
Clearsurance, Net Promoter Score (NPS) of selected car insurance companies in the United States from 2017 to September 2022 Statista, https://www.statista.com/statistics/1033511/nps-car-insurance-companies-usa/ (last visited December 08, 2024)
Net Promoter Score (NPS) of selected car insurance companies in the United States from 2017 to September 2022 [Graph], Clearsurance, September 1, 2022. [Online]. Available: https://www.statista.com/statistics/1033511/nps-car-insurance-companies-usa/