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Reasons against interest in c-store automation in the US in 2019, by generation

Among U.S. consumers not interested in an automated convenience store shopping experience, the lack of human interaction was the main reason given in 2019. More than 50 percent of each generational cohort listed it as their top concern, with Millennial 2 consumers (83.3%) particularly distressed.

Why wouldn't you be interested in an automated convenience store?

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Source

Release date

December 2019

Region

United States

Survey time period

August 20 to September 5, 2019

Number of respondents

492 respondents

Supplementary notes

Millennial 1: 18-27 years old, Millennial 2: 28-36 years old, Generation X: 37-52 years old, Baby Boomer: 53-71 years old, and Silent:72+ years old.

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Statistics on "Convenience stores in the U.S."

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