According to a survey conducted in South Korea in 2021, 89 percent of respondents who primarily used Kakao Bank, the leading digital bank in South Korea, said they were either very satisfied or satisfied with the bank. Industrial Bank of Korea followed with 70 percent of customers satisfied with the bank.
Customer satisfaction with traditional and digital banks in South Korea in 2021, by bank
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Edaily. (February 2, 2021). Customer satisfaction with traditional and digital banks in South Korea in 2021, by bank [Graph]. In Statista. Retrieved September 01, 2024, from https://www.statista.com/statistics/1238426/south-korea-customer-satisfaction-by-bank/
Edaily. "Customer satisfaction with traditional and digital banks in South Korea in 2021, by bank." Chart. February 2, 2021. Statista. Accessed September 01, 2024. https://www.statista.com/statistics/1238426/south-korea-customer-satisfaction-by-bank/
Edaily. (2021). Customer satisfaction with traditional and digital banks in South Korea in 2021, by bank. Statista. Statista Inc.. Accessed: September 01, 2024. https://www.statista.com/statistics/1238426/south-korea-customer-satisfaction-by-bank/
Edaily. "Customer Satisfaction with Traditional and Digital Banks in South Korea in 2021, by Bank." Statista, Statista Inc., 2 Feb 2021, https://www.statista.com/statistics/1238426/south-korea-customer-satisfaction-by-bank/
Edaily, Customer satisfaction with traditional and digital banks in South Korea in 2021, by bank Statista, https://www.statista.com/statistics/1238426/south-korea-customer-satisfaction-by-bank/ (last visited September 01, 2024)
Customer satisfaction with traditional and digital banks in South Korea in 2021, by bank [Graph], Edaily, February 2, 2021. [Online]. Available: https://www.statista.com/statistics/1238426/south-korea-customer-satisfaction-by-bank/