During a 2022 survey carried out among consumers from the United States, 69 percent of responding millennials reported using emails to contact brands. The same was true for 56 percent of respondents from Generation Z.
Use of email to contact brands among consumers in the United States as of June 2022, by age group
Characteristic
Share of respondents
-
-
-
-
-
-
-
-
Exclusive Premium Statistic
To access all Premium Statistics, you need a paid Statista Account
Original question: "Which of the following channels do you use to contact brands?" The source does not provide information on the type of survey used or on the exact age of the responding consumers.
Profit from the additional features of your individual account
Currently, you are using a shared account. To use individual functions (e.g., mark statistics as favourites, set
statistic alerts) please log in with your personal account.
If you are an admin, please authenticate by logging in again.
Learn more about how Statista can support your business.
Latana. (September 27, 2022). Use of email to contact brands among consumers in the United States as of June 2022, by age group [Graph]. In Statista. Retrieved September 01, 2024, from https://www.statista.com/statistics/1338448/use-email-contact-brands-usa/
Latana. "Use of email to contact brands among consumers in the United States as of June 2022, by age group." Chart. September 27, 2022. Statista. Accessed September 01, 2024. https://www.statista.com/statistics/1338448/use-email-contact-brands-usa/
Latana. (2022). Use of email to contact brands among consumers in the United States as of June 2022, by age group. Statista. Statista Inc.. Accessed: September 01, 2024. https://www.statista.com/statistics/1338448/use-email-contact-brands-usa/
Latana. "Use of Email to Contact Brands among Consumers in The United States as of June 2022, by Age Group." Statista, Statista Inc., 27 Sep 2022, https://www.statista.com/statistics/1338448/use-email-contact-brands-usa/
Latana, Use of email to contact brands among consumers in the United States as of June 2022, by age group Statista, https://www.statista.com/statistics/1338448/use-email-contact-brands-usa/ (last visited September 01, 2024)
Use of email to contact brands among consumers in the United States as of June 2022, by age group [Graph], Latana, September 27, 2022. [Online]. Available: https://www.statista.com/statistics/1338448/use-email-contact-brands-usa/