During a 2022 survey carried out among consumers from the United States, 69 percent of responding millennials reported using emails to contact brands. The same was true for 56 percent of respondents from Generation Z.
Use of email to contact brands among consumers in the United States as of June 2022, by age group
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Statistics on E-mail usage in the United States
Overview
5
E-mail users
7
- Premium Statistic Most used methods for communications in the U.S. 2022
- Basic Statistic Share of U.S. e-mail users 2013-2021
- Basic Statistic Share of U.S. e-mail users 20121, by age group
- Basic Statistic Share of U.S. e-mail users 2021, by gender
- Basic Statistic Share of U.S. e-mail users 2021, by ethnicity
- Premium Statistic Number of email addresses that people have in the U.S. in 2022
- Basic Statistic Share of U.S. users relying on emails in 2022, by age group
E-mail usage
8
- Premium Statistic Most common U.S. users activities via email in 2022, by age group
- Premium Statistic Minutes spent daily checking emails in the U.S. 2016-2021, by type
- Premium Statistic Most used methods for personal communications in the U.S. 2022
- Premium Statistic Users opinions of emails in the U.S. 2022
- Premium Statistic Most stressful emails for users in the U.S. 2022
- Premium Statistic Consumer perception of email marketing frequency in the U.S. 2022
- Premium Statistic Email news access U.S. 2022, by age group
- Premium Statistic Retail emails likely to be opened by online shoppers in the U.S. 2022
E-mail usage for work
6
- Premium Statistic Communication methods used for work daily in the U.S. and UK 2022
- Premium Statistic Leading customer communication channels for professionals in the U.S. 2022
- Premium Statistic Emails received weekly by workers in the U.S. as of 2022
- Premium Statistic Daily communications received by office workers in the U.S. and UK 2022
- Premium Statistic Email follow up waiting time for users in the United States 2022
- Basic Statistic Acceptable channels for outside of work hours communications for U.S. employees 2022
E-mail marketing
5
- Premium Statistic Leading ESPs used for e-mail marketing in the U.S. & Canada 2021
- Premium Statistic Role of newsletters in marketing strategies in the U.S. 2021
- Premium Statistic Most common ways to find coupons among U.S. consumers 2021
- Premium Statistic Global consumers sharing data with brands in exchange for incentives 2021, by country
- Premium Statistic Global consumers avoiding marketing emails from brands 2021
Spam and online safety
7
- Premium Statistic Spam: share of global email traffic 2014-2021
- Premium Statistic Most compromised online accounts in the U.S. 2021
- Premium Statistic Spam e-mail: leading countries of origin of spam 2021
- Premium Statistic U.S. points of contacts of online fraud reported to the FTC in 2021
- Premium Statistic U.S. frauds reported to the FTC that resulted in financial damage in 2021, by method
- Premium Statistic Financial damage of U.S. frauds reported to the FTC in 2021, by method
- Premium Statistic IT leaders' predictions for phishing emails relating to 'back to work' in 2021
Spotlight: Password safety
5
- Premium Statistic Password generator usage in the U.S. 2021, by type of account
- Premium Statistic Password storage habits in the U.S. 2022
- Premium Statistic Email password change frequency in the U.S. 2022
- Premium Statistic Setting corporate passwords in the U.S. 2021-2022
- Premium Statistic Most used password managers in the U.S. 2021
Further related statistics
21
- U.S. consumer satisfaction with chatbot customer service 2022
- Leading customer communication channels for professionals in the U.S. 2022
- KPIs used to measure digital customer service effect in the Netherlands in 2018
- Use of online chat to contact brands in the U.S. 2022, by generation
- Acceptable reasons to be contacted by a brand in the U.S. 2022
- Use of social media to contact brands in the U.S. 2022, by generation
- Acceptable reasons for Gen Z to be contacted by a brand in the U.S. 2022
- Acceptable reasons to be contacted by a brand in the U.S. 2022, by gender
- Acceptable reasons for millennials to be contacted by a brand in the U.S. 2022
- Acceptable reasons for baby boomers to be contacted by a brand in the U.S. 2022
- Acceptable reasons for Gen X to be contacted by a brand in the U.S. 2022
- Brazil: most demanded purposes of chatbots 2022
- E-mail message types used to achieve email campaign goals in the UK 2020
- E-mail message types preferred by consumers in the UK 2019
- Reasons for unsubscribing from marketing e-mails in the UK 2019
- Features of social media marketing making a brand attractive in the U.S. 2021
- Brand social media actions influencing purchase decisions in the U.S. 2021
- Actions consumers take when they follow brands on social in the U.S. 2021
- Number of email marketing campaign sent by companies in Spain 2021
- Brazil: number of chatbots 2017-2022
- Retail emails likely to be opened by online shoppers in the U.S. 2022
Further Content: You might find this interesting as well
Latana. (September 27, 2022). Use of email to contact brands among consumers in the United States as of June 2022, by age group [Graph]. In Statista. Retrieved February 08, 2023, from https://www.statista.com/statistics/1338448/use-email-contact-brands-usa/
Latana. "Use of email to contact brands among consumers in the United States as of June 2022, by age group." Chart. September 27, 2022. Statista. Accessed February 08, 2023. https://www.statista.com/statistics/1338448/use-email-contact-brands-usa/
Latana. (2022). Use of email to contact brands among consumers in the United States as of June 2022, by age group. Statista. Statista Inc.. Accessed: February 08, 2023. https://www.statista.com/statistics/1338448/use-email-contact-brands-usa/
Latana. "Use of Email to Contact Brands among Consumers in The United States as of June 2022, by Age Group." Statista, Statista Inc., 27 Sep 2022, https://www.statista.com/statistics/1338448/use-email-contact-brands-usa/
Latana, Use of email to contact brands among consumers in the United States as of June 2022, by age group Statista, https://www.statista.com/statistics/1338448/use-email-contact-brands-usa/ (last visited February 08, 2023)
Use of email to contact brands among consumers in the United States as of June 2022, by age group [Graph], Latana, September 27, 2022. [Online]. Available: https://www.statista.com/statistics/1338448/use-email-contact-brands-usa/