Main means of contact used for online shopping scams worldwide 2022

Leading contact channels used for online shopping scams worldwide in 2022

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Release date

October 2022

Region

Worldwide

Survey time period

January 1 to June 20, 2022

Special properties

among those who lost money to e-commerce scams

Supplementary notes

The study is based on two sets of data:
- An analysis of more than 300,000 reports submitted to BBB Scam Tracker between 2015 and 2022.
- A survey conducted in July 2022 with almost 3,000 people who reported a scam in the last 12 months.

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Statistics on " E-commerce fraud "

Other statistics that may interest you E-commerce fraud

Overview

5

Consumer experience

5

Attacks on merchants

7

Fraud management

8

Spotlight: United States

6
Access all statistics starting from $1,788 USD yearly *

* For commercial use only

Basic Account

For single users
$0 USD
Always free
Access limited to Free Statistics. Premium Statistics are not included.
  • Free Statistics
Based on your interests

Starter Account

For single users
$149 USD $199 USD
per month, billed annually 1
25% off until Sep 30th
  • Free Statistics
  • Premium Statistics
  • The statistic on this page is a Premium Statistic and is included in this account.

Professional Account

For teams of up to 5 people
$959 USD
per month, billed annually 1
  • Free + Premium Statistics
  • Reports
  • Market Insights

1 All prices do not include sales tax. The account requires an annual contract and will renew after one year to the regular list price.

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