Global consumer attitudes on online payment security 2022

According to a 2022 survey, seven out of ten consumers feel more comfortable using a payment method that doesn't require sharing their financial details with merchants while purchasing online. Moreover, even though 62 percent of respondents acknowledged that some level of risk of fraud is inevitable when shopping online, a majority of 59 percent expressed more concern about online payment fraud in 2022 compared to the previous year.

Consumer attitudes regarding the security of online payments worldwide in 2022

Characteristic	Share of respondents
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Release date

June 2022

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Region

Worldwide

Survey time period

April 2022

Number of respondents

1,003 respondents (602 of whom changed payments)

Supplementary notes

* Such as facial recognition or fingerprint recognition technology.
To the question "To what extent do you agree with the following statements about the security of online payments?".
The sample size for this study consisted of 11,000 consumers from 10 countries, including the U.S., UK, Canada, Germany, Austria, Italy, Bulgaria, Peru, Chile, and Brazil.

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