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Share of online shopping scam victims who lost money worldwide 2015-2021

Published by Daniela Coppola, Mar 15, 2023
According to a study, 78.8 percent of consumers victims of online purchase scams worldwide lost money in 2020. Although the rate of e-commerce scams increased that year compared to 2019, the percentage of online shoppers losing money decreased.

Percentage of online shopping scam victims who lost money from these attacks worldwide from 2015 to 2021

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Release date

August 2021

Region

Worldwide

Survey time period

2015 to 2021*

Supplementary notes

* From January to August 2021.

The study is based on two sets of data:
- An analysis of more than 55,000 online shopping reports submitted to BBB Scam Tracker between 2015 and 2021. - A survey conducted from August 11 to 20, 2021 of more than 2,435 people who reported online shopping scams.

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Statistics on " E-commerce fraud "

The most important statistics
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Statistics on E-commerce fraud

Overview

7

Attacks to merchants

8

Fraud management

7

Consumer experience

5

Spotlight: United States

5

Further related statistics

21

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Topics

E-commerce fraudE-commerce worldwideU.S. companies and cyber crimeCyber crime and UK companies Cyber crime and UK consumers
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