Share of online shopping scam victims who lost money worldwide 2015-2022

Published by Daniela Coppola, May 2, 2023
According to a study, 75 percent of consumers victims of online purchase scams worldwide lost money in 2021. Despite an increase in the rate of e-commerce scams compared to pre-pandemic 2019, the percentage of online shoppers who lost money decreased.

Percentage of online shopping scam victims who lost money from these attacks worldwide from 2015 to 2022

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Release date

October 2022

Region

Worldwide

Survey time period

2015 to 2022*

Supplementary notes

* From January to June 2022.

The study is based on two sets of data:
- An analysis of more than 300,000 reports submitted to BBB Scam Tracker between 2015 and 2022.
- A survey conducted in July 2022 with almost 3,000 people who reported a scam in the last 12 months.

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Statistics on " E-commerce fraud "

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Overview

5

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7

Fraud management

8

Spotlight: United States

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Topics

E-commerce fraudE-commerce worldwideU.S. consumers and cyber crimeCyber crime and the financial industry in the United StatesCybercrime and the manufacturing industry worldwide
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