Marketing tactics of SMBs in the U.S. 2023
During an August 2023 survey, 56 percent of surveyed small or medium business owners said they used social media marketing to increase customer engagement and online traffic, while 21 percent of them were considering doing it. Offering sales or deals on products or services to appeal to new customers ranked close second, with 73 percent of respondents either already adopting this practice or considering it for the future.
